RepairShop is a general repair shop management tool. Claimory is purpose-built for collision repair and insurance claim work: supplement tracking, adjuster comms, Claim Audit, DRP scorecards, and the complete claim lifecycle.
RepairShop covers general auto repair management: ROs, customer records, parts ordering, invoicing, and scheduling. It serves mechanical shops well. For collision shops handling insurance claims, the gaps are significant: no supplement aging per carrier, no adjuster follow-up workflow, no DRP scorecard tracking, no Claim Audit for missed line items, no branded customer portal built for insurance claim status.
Supplement aging with per-carrier thresholds and overdue color-coding. Claim Audit that reads every estimate and flags missed line items before the car leaves teardown. Branded customer portal with QR access and real-time photo updates. Two-way SMS and Gmail or Outlook OAuth for adjuster communication on the claim record. Cycle time dashboard with per-stage aging. DRP scorecard tracking and audit-ready claim timelines. Per-claim margin with supplement reconciliation.
The switch typically happens when a shop realizes their general management tool is not built for the carrier relationship. DRP shops in particular need supplement aging, photo compliance, and scorecard visibility built into every workflow. Claimory was built for exactly that work. General tools were not.
Yes. Claimory runs insurance claims and cash jobs in the same system, separated clearly. Insurance claims get the full supplement, portal, and adjuster workflow. Cash jobs get the estimate, invoice, and customer communication flow.
No. Claimory works alongside CCC ONE, Mitchell, and Audatex. It runs the claim lifecycle around the estimate. Keep your estimating system; add Claimory for everything that happens after the estimate is written.
Plans from $49 per month per location. 14-day free trial, no credit card required. Starter $49, Professional $129, Elite $349, Enterprise custom.