Per-location pricing, monthly or annual. Every plan includes core claims management, supplements, customer portal, team coordination, and a 14-day free trial. No credit card required to start. Starter is the non-AI tier; AI features unlock on Professional and higher.
Single-location independent shops. 1 user seat, 30 active claims, branded customer portal, supplement aging, claim timeline, e-signature, cash jobs, calendar and scheduling, tasks, two-way SMS, and Gmail/Outlook email. Starter does not include any AI features (no Claimory AI chat, no Claim Audits, no AI email or SMS drafting, no photo analysis, no document parsing, no Copilot). Upgrade to Professional to unlock AI.
Growing shops with full claim volume. Unlimited team, unlimited claims, unlimited Claimory AI chat, 100 Claim Audits per month, AI email and SMS drafting, photo analysis, document parsing, OEM and state regulation lookups, customer portal co-branding, total loss workflow, calendar, vendors and inventory, and priority support.
High-volume and DRP-heavy shops. Everything in Professional plus public branded landing at claimory.io/p/your-shop-slug, unlimited Claimory AI chat, 500 Claim Audits per month, Carrier Intelligence, Claimory Copilot included, advanced role permissions, dedicated onboarding, and priority phone support.
Multi-location collision groups. Volume pricing, dedicated customer success manager, phased multi-location onboarding, quarterly business reviews, and a custom contract.
Copilot is a one-click add-on for Professional plans at $29 per month per location. Annual billing saves 20% ($23 per month equivalent, $276 per year per location). Included free on Elite and Enterprise. Not available on Starter (Starter has no AI features). Copilot is the AI engine running automatically on every claim: drafts adjuster replies in your voice, catches missed supplements, predicts total-loss at intake, audits estimates for under-billing. Owner approves every send. 30 days free for existing Claimory customers when Copilot becomes generally available.
There is a free 14-day trial of every paid plan. Claimory does not offer a free-forever tier because keeping a claims platform secure, audited, and supported has a real cost.
No. Starter ($49/month) is the non-AI tier: claims, cash jobs, calendar, tasks, customer portal, two-way SMS, and Gmail/Outlook email. To use Claimory AI chat, Claim Audits, AI email or SMS drafting, photo analysis, document parsing, state regulation lookups, or Copilot, upgrade to Professional ($129/month) or higher.
Per location. Starter is 1 seat; Professional is 5 seats; Elite and Enterprise are unlimited. Adding a second shop is a second location subscription.
Yes, at any time. Upgrades take effect immediately and prorate; downgrades take effect at the next billing cycle.
Copilot is $29 per month per location on the Professional plan. Included free on Elite ($349/mo) and Enterprise plans. Not available on Starter, which has no AI features at all. Annual billing saves 20% ($23 per month equivalent, $276 per year per location). 30 days free for existing customers at launch. A single missed supplement averages $400 to $600 recovered, so one catch pays for a full year of Copilot.