A second set of eyes on every claim

Claimory AI catches missed supplements, drafts adjuster emails in your shop's voice, and reviews estimates for undercharges. Every draft is reviewed by a human before it sends. Nothing goes out automatically.

Per-claim AI drawer

Open the AI drawer on any claim and ask anything: what is missing from this estimate, what should the next supplement include, draft a reply to the adjuster's last email, summarize the photo set. The drawer reads claim context, supplement history, and conversation history, then proposes. You decide.

Multi-pass Claim Audit

Claim Audit runs a structured pass over the entire claim record: estimate vs photos, missing line items, undercharged operations, supplement gaps, and DRP-specific risks. Output is a categorized report with cited evidence, ready for the estimator to action.

Email and SMS drafts

When an adjuster email comes in, Claimory drafts a reply from claim context. When a customer milestone hits, Claimory drafts an SMS in your shop's voice. The owner approves, edits, or rewrites. The shop's voice, not a generic chatbot voice.

Key capabilities

  • Per-claim AI drawer chat with full claim context
  • Multi-pass Claim Audit with cited evidence
  • AI photo analysis for line item extraction
  • AI document parsing for adjuster letters and PDFs
  • Email drafting from claim context, owner-reviewed
  • SMS rewriting in your shop's voice
  • Carrier outcomes feedback loop for accuracy improvement
  • Visible monthly usage limits per workspace
  • Tone, monitoring, and work schedule controls

Common questions

Does AI send emails on its own?

No. Every AI-drafted email and SMS waits for a human to approve and send. Claimory will never auto-send a customer or adjuster message.

What model powers Claimory AI?

A combination of frontier models routed by task. Customer-facing tone work uses one model; structured estimate review uses another. The model is an implementation detail; the workflow is the product.