Reports and analytics built for the numbers collision shops track

The KPIs collision shops run the business on

Cycle time (keys-in to keys-out days), labor hours per claim and per technician, supplement recovery rate (submitted versus approved versus denied), per-carrier performance (approval time and supplement acceptance per carrier), margin per claim (parts, labor, sublet, and payments per claim), and post-delivery customer review collection. No vanity charts, no engagement metrics. Just the numbers that tell you whether a claim made money.

Per-carrier benchmarking for DRP reviews

Core KPIs break down by insurance carrier. Average approval time, supplement acceptance rate, cycle time impact, and total volume per carrier. Use it to identify which carriers are slowing the shop down, which adjusters sit on supplements past the carrier's own SLA, and which DRP relationships are actually profitable versus just keeping the bays full. Bring the data to the next DRP review instead of showing up with anecdotes.

Export to QuickBooks, Excel, and your CPA

Every financial report exports to CSV for QuickBooks, Excel, or the accountant. Per-claim revenue, parts, labor, sublet, and payments can be pulled as a monthly roll-up or a line-item export. PDF export is included for month-end close, ownership reviews, and DRP audit prep. No per-export fees. Reports are available on all paid plans; the data depth scales with the plan tier.

Five supporting pillars

• Cycle time is tracked keys-in to keys-out by claim, carrier, and technician. The bottleneck that is adding rental exposure shows up in the report before the end of the week.
• Supplement recovery rate shows dollars submitted, approved, denied, and pending by aging bucket. The data tells you exactly what is left on the table and who needs a follow-up.
• Per-claim margin tracks labor, parts, paint, and sublet against the original estimate in real time. You see which jobs made money before the car leaves the bay.

Key capabilities

• Cycle time: keys-in to keys-out days by claim, carrier, and technician
• Labor hours per claim and per technician
• Post-delivery customer review collection
• Per-carrier performance: approval speed, supplement acceptance rate, cycle time impact
• Supplement recovery rate: submitted versus approved versus denied by aging bucket
• Margin per claim: parts, labor, sublet, and payments versus the estimate in real time
• Filter by date range and carrier
• CSV and PDF export, no per-export fees
• 14-day free trial, no credit card required

Common questions