Every supplement logged with submission timestamp, adjuster, status, and aging clock per carrier. Nothing slips between teardown and the carrier. Works alongside CCC ONE and Mitchell without replacing them. Shops recover an average of $480 per caught supplement on Professional at $129 per month.
The moment hidden damage shows up at teardown, it gets logged in Claimory with a timestamp, photos, and line items against the claim. The supplement submission gets assigned to the right carrier and adjuster. The aging clock starts. If the adjuster goes silent past the carrier's typical response window, Claimory surfaces the supplement on the aging dashboard with days-pending so the estimator knows to follow up before the weekend.
When the vehicle delivers, the final invoice sits next to the original estimate. Every supplement logged, what was submitted, what the carrier approved, what was denied, and the running total are all on the same timeline. The gap between what was written and what was actually paid is visible before the car leaves, not at month-end when the damage is already done. Reconciliation is a scan, not an audit.
Reporting breaks supplement performance down by carrier and adjuster: acceptance rate, average approval time, and denial rate per line-item type. Use the data to identify which carriers consistently short-pay blend time, which adjusters sit on supplements past their own SLA, and which line items the shop should be more aggressive about documenting at teardown. Bring the history to the next DRP review.
No. The estimator writes supplements in the same CCC ONE or Mitchell system they already use. Claimory tracks the supplement lifecycle: submission, adjuster response, aging, approval, and payment. Think of Claimory as the operational layer that makes sure the supplements your estimator writes actually get followed up on and collected.
Every supplement gets a submission timestamp when it is logged. Claimory tracks days pending per supplement against a configurable workspace aging threshold. Flagged supplements surface on the aging dashboard so the estimator knows who to call today, with carrier shown next to each so the office manager can prioritize.
Yes. Supplement recovery reporting breaks down submitted, approved, denied, and pending amounts by carrier. You can also drill into adjuster-level acceptance rates. Use the data to identify which carriers consistently short-pay certain line items and which adjusters need documentation-heavy submissions to approve.