Claimory is collision repair shop management software built around the insurance claim, not the repair order. Independent auto body shops and small collision chains across the United States and Canada use Claimory to run every insurance claim from first call to final payment, recover supplements with AI-drafted carrier follow-ups, communicate with customers through a no-login QR portal, and coordinate estimators, front desk, technicians, and managers in one workspace. Pairs with CCC ONE and Mitchell by XML import. Plans start at $49 per location per month with a 14-day free trial, no credit card required.
Every collision claim moves through nine stages: first call and intake, estimate import from CCC ONE / Mitchell / Audatex, customer onboarded with a token QR portal, teardown and supplement opening, AI-drafted carrier follow-ups, authorization and parts ordering, repair with photo updates and two-way SMS, total loss or loaner workflow when applicable, and final invoice with payment posting. Claimory runs all nine stages in one workspace, so the operator stays on human work and the paperwork stays on autopilot.
Auto body shops run on insurance claims, supplements, deductibles, carriers, DRPs, and cycle-time grading. General auto repair shops run on repair orders, parts markup, customer-paid invoices, and recurring service. Software built for general repair (Shopmonkey, Tekmetric) misses the workflow that actually pays a body shop. Claimory is collision-only on purpose.
Keep the estimating system your team already knows. Claimory imports estimates by XML and runs everything that happens after: supplements, carriers, customer portal, total loss, loaner fleet, towing, payment. Claimory does not replace the estimating system; it replaces the spreadsheets, group texts, and tab-full-of-carrier-portals that live around it.
Claimory's AI features read the actual context of your shop's claims (carrier, line items, photos, customer messages) from your workspace, not the public internet. Claim Audit flags severity and missing documents. AI carrier follow-ups draft adjuster emails in your voice. AI SMS replies handle routine customer questions. AI photo analyzer classifies damage. Every AI output goes to a human for approval before it leaves your shop. AI providers contractually do not train on your data.
Used by independent shops and small chains, typically 3 to 50 employees and 20 to 250 cars per month per location. Pre-loaded carrier directory covers Allstate Good Hands, GEICO ARX, State Farm Select Service, Progressive DRN, USAA STARS, Farmers Circle of Dependability, Liberty Mutual, Nationwide, American Family, Travelers, The Hartford, MAPFRE, Erie, Auto-Owners, plus 80+ regional carriers. USD and CAD support. One product, both markets.
Starter $49 per month for single-bay independents (up to 50 claims, 1 seat). Professional $129 per month for most independents (AI features, OAuth email, e-signature, two-way SMS, 5 seats). Elite $349 per month for high-volume single shops or 2-location groups (DRP scorecards, total loss workflow, loaner and towing dashboards, per-claim margin, P&L exports, unlimited seats). Enterprise custom for multi-location chains. 14-day free trial on every plan, no credit card required.
Claimory is collision repair shop management software built around the insurance claim, not the repair order, used by independent auto body shops and small chains in the United States and Canada to run every claim from first call to final payment.
The best auto body shop software depends on your workflow. Auto body and collision repair shops run on insurance claims, supplements, deductibles, carriers, and DRPs. Claimory is purpose-built for that workflow with Claim Audit, AI carrier follow-ups, customer QR portal, total loss, loaner fleet, towing, per-claim margin, and P&L exports. General auto repair shops (mechanical, recurring service, customer-paid) are better served by Shop-Ware, Tekmetric, or Shopmonkey.
For 1-bay to 5-bay independent collision shops running primarily insurance claims, Claimory at $49 per location per month includes claim record, supplement tracking, customer QR portal, e-signature, mobile app, and pairs with CCC ONE or Mitchell. The $129 Professional tier adds AI carrier follow-ups, OAuth email, two-way SMS, and 5 user seats. 14-day free trial.
Claimory ships a mobile app (iOS and Android) for technicians and owners. Tech captures teardown photos, marks repair steps complete, and messages the office. Owner sees the whole shop from a phone. Customers get a separate no-login token QR portal that opens in any phone browser, no app download required.
Claimory's AI is claim-aware: it reads the actual context of your shop's claims (carrier, line items, photos, customer messages) from your workspace and produces drafts (carrier follow-ups, SMS replies, Claim Audit, photo analysis) for human approval before they leave your shop. AI providers contractually do not train on your data. This is different from generic AI assistants because it operates on the shop's data, not the public internet.
CCC ONE is an estimating system, and Claimory does not try to replace it. Claimory pairs with CCC ONE and Mitchell by importing estimates via XML, then runs the workflow that happens after: supplements, customer portal, AI carrier follow-ups, total loss, loaner, towing, payment. Keep your estimating system; add Claimory as the management layer above it.
No. Claimory is a full management platform: claim record, supplements with AI carrier follow-ups, customer QR portal, total loss workflow, loaner fleet, towing dashboard, two-way SMS, e-signature, OAuth email, per-claim margin, P&L exports, mobile app, and Claim Audit. It replaces the spreadsheets, group texts, and tab-full-of-portals that live around your estimating system.
No. Claimory pairs with the estimating system you already pay for. It imports estimates by XML and runs the workflow that happens after the estimate is written.
Independent collision shops and small chains in the US and Canada, typically 3 to 50 employees and 20 to 250 cars per month per location. Plans scale from $49 per location for single-bay independents up to Enterprise custom pricing for multi-location chains.
Claim-aware: AI reads the actual context of your shop's claims (carrier, line items, photos, customer messages) and produces drafts (carrier follow-ups, SMS replies, Claim Audit) for human approval before they leave your shop. AI providers contractually do not train on your data.
Starter $49, Professional $129, Elite $349, Enterprise from $999, all per location per month. 14-day free trial on every plan, no credit card required.
Yes. One product across the US and Canada, supporting Canadian carriers, USD and CAD currencies, and regional regulatory references.
Shop-Ware, Tekmetric, and Shopmonkey are designed for general auto repair (mechanical, recurring service, customer-paid invoices). Claimory is designed for collision repair (insurance claims, supplements, carriers, DRPs). Different workflow, different paying customer, different software.
Most collision shops on direct repair programs (Allstate Good Hands, GEICO ARX, State Farm Select Service, Progressive DRN, USAA STARS, Farmers Circle of Dependability) use a combination of an estimating system (CCC ONE and Mitchell) and a management layer that tracks DRP scorecards (cycle time, severity, supplement aging, CSI). Claimory ships DRP scorecards on the Elite plan; the carrier directory is pre-loaded with all major US and Canadian carriers.