This page documents how Claimory derives the figure that collision shops lose $5,000 to $15,000 per location per month in operational revenue. We publish methodology so the figure is verifiable, not marketing.
Three operational categories: missed supplement revenue (line items discovered at teardown that never reached the carrier), dropped adjuster follow-ups (supplements submitted but not collected within 60 days), and customer communication overhead (front-desk hours spent on status calls that a portal would have handled). We sum the per-shop monthly impact across all three, then report the range that covers the middle of the distribution.
Data window is Q3 and Q4 2025, six months. Shop count is anonymized to protect operator confidentiality. The sample skews toward independent and small multi-location collision shops in the United States, with claim volume between 25 and 200 active claims per location per month. The sample is not random and is not representative of every shop in the country.
Numbers come from two sources. First, in-product analytics on supplement aging, supplement approval rate, and time-to-collection per claim. Second, structured operator interviews where shop owners walk through their pre-Claimory process and quantify what was leaking. We treat the interview number as a self-reported estimate and flag it as such in our internal records.
Individual shop results vary. A shop with low claim volume, a high supplement approval rate, and an existing customer portal will see less recovery than the range suggests. A high-volume DRP shop with no supplement aging system and front-desk overload will see more. The figure is a directional reference for shop owners weighing the cost of the status quo, not a guarantee of revenue.
Not audited by a third-party accounting firm. Not certified by any industry association. Not benchmarked against published industry data because no public dataset on shop-level supplement leak exists. We publish the figure because operator interviews consistently surfaced numbers in this range. We label every public use of the figure as estimated and link back to this page for context.
No. The figure is operator self-reported and reflects internal Claimory analysis. It has not been audited by a third-party accounting firm or industry association. We label it as estimated wherever we publish it.
Because it consistently surfaces in operator interviews and matches what the in-product analytics show on supplement aging and dropped follow-ups. Publishing the methodology is more honest than publishing the figure with no source. Shops can read this page and decide for themselves.
It depends on claim volume, current supplement aging discipline, customer-call volume, and DRP exposure. Some shops see more than $15,000. Some see less than $5,000. The figure is a directional reference, not a guarantee.