Security at Claimory

Claimory protects shop and customer data with TLS 1.2 or higher, AES-256 at rest, workspace-isolated Postgres row-level security, daily backups via our infrastructure provider, and 72-hour incident-notification target. SOC 2 Type II readiness review is planned. Our controls are modeled after the SOC 2 trust services criteria.

Encryption and isolation

All traffic uses TLS 1.2 or higher with HSTS preload. Data at rest is AES-256 encrypted. Every workspace is isolated by Postgres row-level security on every table, so one shop cannot read another shop's claims, customers, or financials.

Authentication and access control

Email and password authentication with bcrypt hashing and HTTP-only Secure session cookies. Role-based permissions cover Owner, Manager, Estimator, Technician, and Front Desk. Two-factor authentication is on our near-term roadmap.

Backup and incident response

Daily automated backups via our infrastructure provider. Incident-notification target of 72 hours. Audit log on every sensitive action: claim creation, supplement submission, customer access, role change, secrets change, integration connect, and disconnect.

Key capabilities

  • TLS 1.2+ with HSTS preload
  • AES-256 encryption at rest
  • Postgres row-level security per workspace
  • Daily backups via our infrastructure provider
  • Two-factor authentication (on the roadmap)
  • Audit logging on sensitive actions
  • Failed logins logged for manual admin review
  • Manual super-admin IP blocking plus rate-limit infrastructure
  • Secrets management with audit trail
  • SOC 2 Type II readiness review planned
  • CCPA-aligned data handling

Common questions

Where is data stored?

Data is stored in Supabase-managed Postgres in the United States. Backups are stored in the same region with managed backups retained per the provider's window.

Is Claimory SOC 2 certified?

Not yet. SOC 2 Type II readiness review is planned. Our current controls (encryption, access review, audit logging, incident response) are modeled after the SOC 2 trust services criteria so we can pass audit when we engage one.