Claimory is built for the whole shop, not just the owner or the estimator. Owners see every claim, every margin, every overdue carrier. Managers see cycle time, bottlenecks, and tech load. Estimators see supplement queues and adjuster threads. Front office sees customer comms, portal activity, and deductibles. Techs see their own jobs, nothing else. One platform. Plans from $49 per location per month. 14-day free trial, no credit card required.
Shop owners need three things: know what the shop is making, know what is stalled, and get a warning before a DRP scorecard tanks. Claimory's owner role delivers all three. Per-claim margin reconciles labor, parts, paint, supplements, and deductibles in real time. The supplement aging board shows every overdue carrier sorted by dollars at risk. DRP scorecards for State Farm, GEICO, Allstate, Progressive, and USAA update weekly so a drop in photo compliance shows up before the carrier calls. No spreadsheet exports. No month-end estimates.
Production managers need to know exactly where every car is, what is blocking it, and which tech is overloaded. Claimory breaks cycle time into nine stages from intake to delivery. Every stage has its own clock. Outliers appear automatically. Today's blocks (adjuster response pending, parts missing, QC overdue) surface on one screen sorted by impact. Technician load is one glance. Reassignment takes two clicks. The morning huddle is 4 minutes instead of 25.
Estimators need to catch every line item and get adjuster responses without spending half the day on follow-up emails. Claimory's Claim Audit reads every estimate and flags missing blend time, softened labor ops, and overlooked R&I before the estimate ships to the carrier. The AI drawer drafts the follow-up email in 30 seconds with the claim number, dollar amount, and photos cited. The estimator reviews, edits, and sends. Supplement aging shows which carriers are sitting past threshold. Nothing falls through a sticky note.
Front office handles the phones, the customer updates, and the deductible collection. Claimory's customer portal sends a live status link the day the car drops in. The customer sees photos and milestones in real time. Two-way SMS happens in the claim record, not an office manager's personal phone. Deductible status per claim is visible at a glance. Most front office teams cut customer phone calls by 40 to 60 percent in the first 30 days.
Yes, and that is by design. Each role sees only what it needs. The tech sees their own jobs. The front office sees customer comms. The owner sees everything. Role-based access keeps sensitive financial data off the shop floor and focuses each person on their actual work.
Yes. Claimory is a web app and a mobile app. The owner role is read-only across all claims, supplements, margins, and DRP scorecards from any device. Most owners check in from a phone between jobs without needing to be in the shop.
Each location has its own workspace. The owner and any group-level users see all locations in a consolidated dashboard. Location-level users see only their shop. Per-location pricing scales cleanly without surprise multi-site fees.