150 active claims, one priority queue.
Claimory is the claims platform built for the high-volume collision center. The claims list sorts every active claim by priority, Urgent first, with each claim's flags on its card. Supplement aging alerts name the carrier to chase, and Claimory AI drafts the follow-up from the claim.
No credit card. Works with CCC ONE and Mitchell.
Urgent and High claims first, oldest first within each
Parts Backorder, Attorney Involved and four more, set on the claim
warning, critical and escalated at day counts your shop sets
Claimory AI drafts the adjuster email from the claim it is on
What high-volume centers run on
What a 100+ claim operation runs on.
A claims list built for 100+ active claims
The Claimory claims list searches claim number, customer, carrier, VIN and plate on the server, filters by status and carrier, and loads 50 claims a page, so an operator with 150 active claims finds one claim the same way a 10-claim shop does.
Priority sort, Urgent first
Every Claimory claim carries a priority of Low, Normal, High or Urgent, set when the claim is created or edited. Sorting the claims list by Priority puts Urgent claims first, then High, Normal and Low, oldest claim first within each, and Urgent and High show as a badge on the claim's card.
Claim flags on the card
Six claim flags, Potential Total Loss, Attorney Involved, Payment Issue, Parts Backorder, High Risk and Investigation, are set on the Claimory claim page and show on the claim's card in the list, so a parts hold or an attorney letter is visible before anyone opens the claim.
Supplement aging alerts
Claimory ages every supplement waiting on the carrier and sends in-app alerts at the warning, critical and escalated day counts the shop sets, 7, 14 and 21 days by default. The claim owner gets the warning; critical and escalated also go to the shop's owners and managers.
Claimory AI drafts the carrier follow-up
Contact Customer, then Email, on a Claimory claim's actions menu opens a Claimory AI draft addressed to the customer, the carrier or the adjuster, including a Supplement Request draft for a carrier follow-up. Claimory AI drafts one claim at a time and nothing is sent until someone reviews it and presses Send (Professional and up).
Carrier scorecards
The Claimory carrier scorecard shows average cycle time, payment speed, supplement rate and on-time payment rate for every carrier with at least three claims, built from the shop's own claims (Professional and up), so a carrier that starts paying slowly shows up in the shop's numbers.
Permissions by role
Claimory has five roles over eight permissions, and a shop tunes the Manager, Estimator and Technician roles one switch at a time, so an Estimator can create and edit claims without seeing financials. The claim's owner, assigned estimator and primary tech can edit the claim they were given.
Cycle time per claim and per carrier
Claimory measures days from job start to job finish on every claim, with a shop-wide average and per-carrier rollups. The Cycle Time tab shows the median days between repair steps and the open jobs waiting longest, with the step each one is sitting on.
An example day in the life of a high-volume operator
142 active claims, 0 forgotten.
- 7:30 AM
Sort the claims list by Priority. The 6 Urgent claims sit on top, and their cards show why: two carry Parts Backorder, one Attorney Involved.
- 8:15 AM
The bell holds three critical supplement aging alerts from the hourly check, each naming the carrier. On each claim, Contact Customer, then Email, opens a Claimory AI draft to the adjuster. The estimator corrects one line and sends it from the shop's connected Gmail.
- 9:45 AM
Front desk opens 6 new claims in the morning rush and sets two to High priority while the customer is still at the counter. Both land near the top of the Priority sort.
- 12:30 PM
The Cycle Time tab shows one open job waiting longest at the parts step. The parts manager calls the vendor, finds a backorder, and flags the claim Parts Backorder so everyone sees it on the card.
- 4:30 PM
End of day, 142 active claims. Every Urgent claim either moved forward or carries the flag that says why it is waiting. Same staff, same volume.
The features high-volume centers use most
Where to read deeper.
Claims Management
Priority sort, claim flags, search across every claim
Read moreTasks & Workflow
Tasks on the claim, on a board or a due-date list
Read moreCycle Time Dashboard
Days per claim and the step each open job waits on
Read moreDRP Partnership Tracking
Cycle time, payment speed, supplement rate per carrier
Read moreSupplement Tracking
Aging alerts that name the carrier, AI follow-up drafts
Read moreReports & Analytics
Profit per claim, cycle time, carrier scorecards
Read moreHigh-volume centers ask first
What high-volume operators ask first.
The center that works the queue, not the claim, scales.
14 days free. Sort your real claim load by priority, flag what is stuck, and let the supplement aging alerts show which carrier to chase first.
No credit card. Works with CCC ONE and Mitchell.