Claimory is the management layer for collision shops. Every estimate and every supplement track on one timeline, alongside CCC ONE and Mitchell (Claimory does not write estimates and does not replace them). Log supplements from teardown to approval, compare the original estimate to the final invoice, and see the full per-carrier approval history without leaving the claim. Included on every paid plan starting at $49 per month per location.
Your estimators already pay for CCC ONE or Mitchell, and those platforms write estimates well. Claimory does not compete with them. What Claimory does is track what happens around the estimate: the supplements, the adjuster follow-up, the estimate-to-final-invoice reconciliation, and the collection of every dollar. Pair the two and stop losing money between the estimate and the check.
Your team logs the estimate in Claimory after it is written in CCC ONE or Mitchell. You record the estimate number, the carrier, the adjuster, and the estimate total against the claim record. From there, every supplement, photo, note, and status update attaches to that claim. When the final invoice goes out, Claimory shows the original estimate, every supplement logged, and the final invoiced amount side by side so you can see exactly where the claim moved.
Every supplement logged in Claimory gets a submission timestamp, a carrier-side state (logged, submitted, pending review, approved, denied), and a per-supplement aging clock. Photos for hidden damage attach to the supplement, not a phone gallery. Approved supplements stay in AR until payment is marked received. Denied supplements drop into the rebuttal queue with AI-drafted rebuttal text ready for review.
When the vehicle delivers, the final invoice sits next to the original estimate so you know exactly how far the claim moved and whether the approved supplements match what actually got invoiced. The gap that used to live between 'what we wrote' and 'what we billed' (the source of most missed dollars) is visible the moment the claim closes.
Estimator writes the estimate in CCC ONE, logs it in Claimory in 30 seconds. Tech tears down on day 2, photographs the hidden damage, the photos auto-attach to the claim. Estimator drafts the supplement, AI suggests line items based on the photos and similar past claims, estimator approves, supplement goes out. Day 5: aging alert fires, office manager pulls the claim, AI drafts the follow-up email to the adjuster, sends. Approval lands day 7, supplement flips to paid AR.
The Claimory cohort recovers $5,000 to $15,000 per location per month. The biggest line item is supplements that used to slip the window because no one followed up. Aging alerts and AI-drafted rebuttals catch them. The second biggest line item is the gap between original estimate and final invoice, which Claimory makes visible the day the claim closes instead of three months later when reconciling.
No. Claimory does not write estimates and does not replace CCC ONE or Mitchell Cloud Estimating. Your estimators keep writing estimates in whichever platform they already use. Claimory tracks what happens around the estimate: supplements, adjuster follow-up, estimate-to-final-invoice reconciliation, and the collection of every dollar.
Your team logs the estimate in Claimory after it is written in CCC ONE or Mitchell. You record the estimate number, the carrier, the adjuster, and the estimate total against the claim record. From there, every supplement, photo, note, and status update attaches to that claim.
No. Claimory is intentionally not an estimating platform. Your estimators already pay for CCC ONE or Mitchell, and those platforms do estimate writing well. Claimory does not compete with them. Claimory tracks the supplements, adjuster activity, aging, and reconciliation that those platforms do not manage.
Every supplement logged in Claimory is attached to the original estimate on the same claim timeline. You see the initial estimate total, each supplement amount, what was submitted, what the carrier approved, what was denied, and the running total. When the vehicle delivers, the final invoice sits next to the original estimate.
No. Claimory does not second-guess your estimator or rewrite line items. Your estimator is the expert. What Claimory does is show the pattern across claims and carriers: which carriers tend to short-pay supplements, which supplements aged past your threshold, and how long approvals take by adjuster. You use that to run the shop better, not to override the estimator.
Every supplement logged in Claimory gets a submission timestamp. Claimory tracks how long it has been sitting with the carrier, flags supplements past your aging threshold, and keeps them visible until approval or denial. Approved supplements stay in AR until payment is marked received.