Supplement tracking for collision repair shops

Catch every supplement from teardown to approval. Claimory tracks submission date, adjuster, status, amount, and aging days, with configurable thresholds and per-carrier visibility. Works alongside CCC ONE and Mitchell.

Supplement records with aging

Every supplement is a structured record: date, amount, line items, attached photos, adjuster, status. Aging is computed against the threshold you set. Overdue supplements flag automatically and surface on the dashboard.

Delta tracker against the original estimate

See exactly what changed between the original estimate and the supplement: added line items, increased operations, deleted parts. Estimators get a one-screen view of what they are charging for and why.

AI follow-up draft

When a supplement ages past your threshold, Claimory drafts the follow-up email to the adjuster from claim context. The shop owner reviews, edits, and sends. Nothing goes out automatically.

Key capabilities

  • Supplement records with line items, photos, and amounts
  • Configurable aging thresholds with per-claim, per-carrier visibility
  • Delta tracker against the original estimate
  • AI follow-up email drafted on age trigger
  • Supplement upload and parse for PDF supplements
  • Linked to claim timeline and audit log

Common questions

Does Claimory write the supplement?

No. Write your supplements in CCC ONE or Mitchell as you do today. Claimory tracks them: status, aging, follow-up, approval, and reconciliation against the final invoice.

How are aging thresholds set?

In workspace settings. Most shops use 5 to 7 days for fast carriers and 10 to 14 days for slow carriers. Overdue items surface on the dashboard automatically.