Body shop management software, built around the claim

Claimory is the claims management platform built for small and mid-size collision body shops. Pair it with CCC ONE or Mitchell and run every claim, every supplement, every adjuster email, and every customer update from one screen. Catch $5,000 to $15,000 in monthly supplements per location. Built for shops running 20 to 250 cars per month. 14 days free, no credit card required.

Every claim, one record

VIN, customer, vehicle, deductible, status, dates, costs, photos, files, supplements, payments. The claim record is the operational source of truth. Pairs with CCC ONE or Mitchell by XML import.

Supplements that do not slip

Aging dashboard, automatic follow-up reminders, AI-drafted adjuster emails using the actual claim context. Recover the supplements your team would have missed. Average shop catches $480 per AI-flagged claim.

Customers updated without phone tag

Token QR portal goes home with the work order. Real-time status, photos, ETAs. Two-way SMS happens on the same record. Most shops cut customer phone time by 40 to 60 percent in the first 30 days.

Carrier-aware workflow

Insurance carrier directory. DRP partnership tracking. Cycle-time and severity by carrier. Supplement aging by carrier. Built for the way collision actually gets paid.

Key capabilities

  • One claim record with VIN, customer, vehicle, financials, photos
  • Supplement aging dashboard with per-carrier thresholds
  • AI-drafted adjuster follow-ups in your shop's voice
  • Token QR customer portal, no login required
  • Two-way SMS via Telnyx on the claim record
  • Role-based gating for Owner, Manager, Estimator, Front Desk, Tech
  • Carrier directory with adjuster contacts and billing rules
  • Mobile-first workflow for the floor and the office

Common questions

Do I have to replace CCC ONE or Mitchell?

No. Claimory is purpose-built to sit alongside the estimating system you already pay for. We import estimates by XML and run every workflow that happens after the estimate is written. Keep your estimator. Add the layer that has been missing.

How long does it take a new office manager to learn Claimory?

Under 30 minutes. The unit of work is the claim, not a screenful of menu items. If your office manager can run a claim in a notebook today, they can run it in Claimory by lunch.

What size body shop is Claimory built for?

Independent and small chain collision shops, typically 3 to 50 employees, 20 to 250 cars per month. Plans start at $49 per location per month with a 14-day free trial.