Shopmonkey is built for general auto repair: oil changes, brakes, diagnostics, tires. Claimory is built for collision repair: insurance claims, supplements, DRP work, total loss. Different shops, different workflows.
General auto repair shops handling routine maintenance, mechanical diagnostics, and tire and battery service. Strong ROs, scheduling, parts catalog, and customer-pay invoicing for non-insurance work.
Who Claimory is for
Collision repair shops handling insurance claims, supplements, photo documentation, DRP relationships, and total loss workflow. Built for the work that happens between an estimate and a paid claim.
Why they are not interchangeable
Collision shops do not write ROs the way mechanical shops do. Insurance claim workflow is fundamentally different from a customer-pay oil change. Supplement aging, adjuster email, customer portal, and DRP audit are not part of general repair operations.
Key capabilities
Shopmonkey: general auto repair operations
Claimory: collision-specific claims and supplements
Different customer workflows (insurance vs cash)
Different audit requirements (DRP vs warranty)
Plans from $49 per month per location
Common questions
Can I use both?
If your shop does both collision and mechanical work, yes. Most shops pick the tool that matches their primary revenue stream and run the other category in spreadsheets.
Why does Claimory not do general repair?
Focus. Collision claim management is a deep workflow with carrier audits, supplements, photo documentation, and DRP compliance. We do that one job well rather than spread across general repair.