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    Claimory

    Acceptable Use Policy

    Last updated: May 18, 2026

    Effective date: May 18, 2026

    This Acceptable Use Policy ("AUP") describes the rules for using the Claimory platform (the "Service"). It is incorporated by reference into the Terms of Service and supplements (rather than replaces) Section 7 of the Terms. By using the Service, you agree to follow this AUP. Violation may result in suspension or termination of your account, without prior notice, without refund, and without limiting other remedies available to Claimory.

    1. Prohibited Activities

    You may not, and may not permit any other person to:

    • Use the Service for any unlawful, fraudulent, deceptive, or malicious purpose.
    • Use the Service to create, submit, process, or facilitate any false, misleading, fraudulent, or fabricated insurance claim, estimate, supplement, or related document. Insurance fraud is a serious crime in every United States jurisdiction and is grounds for immediate termination, referral to law enforcement, and full cooperation with carrier fraud investigators.
    • Violate any applicable local, state, provincial, national, or international law, regulation, ordinance, or court order.
    • Infringe, misappropriate, or violate the intellectual property, privacy, publicity, or other proprietary rights of any person or entity.
    • Upload, transmit, distribute, or store any virus, worm, Trojan horse, ransomware, spyware, adware, or other malicious code or technology.
    • Attempt to gain unauthorized access to any portion of the Service, any other user accounts, computer systems, networks, or any servers or databases connected to the Service.
    • Interfere with, disrupt, degrade, or compromise the integrity, performance, security, or availability of the Service or its underlying infrastructure, including through denial-of-service attacks.
    • Use the Service to send unsolicited commercial communications, spam, phishing messages, or any other form of deceptive or fraudulent communication.
    • Collect, harvest, scrape, crawl, or mine data, content, or user information from the Service through automated means or otherwise, except where the Service publishes explicit machine-readable interfaces (sitemaps, llms.txt, structured data) and you respect them.
    • Use the Service to store, transmit, or distribute content that is defamatory, libelous, obscene, pornographic, harassing, threatening, abusive, hateful, or discriminatory.
    • Reverse engineer, decompile, disassemble, decrypt, or otherwise attempt to derive the source code, algorithms, prompts, prompt templates, security mechanisms, data structures, or underlying ideas of any portion of the Service.
    • Use the Service, or any output of the Service, to train, fine-tune, evaluate, benchmark, or otherwise improve any third-party artificial intelligence, machine learning, or large language model.
    • Sublicense, resell, rent, lease, lend, time-share, or otherwise transfer access to the Service to any third party without Claimory's prior written consent.
    • Use automated tools, scripts, bots, crawlers, or other automated means to access, interact with, or extract data from the Service except as expressly authorized in writing by Claimory.
    • Circumvent, disable, bypass, or interfere with any security, authentication, authorization, or access control feature of the Service.
    • Impersonate any person or entity, falsely state, or misrepresent your affiliation with a person or entity.
    • Use the Service to engage in competitive analysis, benchmarking, or to build a competitive product or service.
    • Use the Service in violation of the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, or any applicable consumer-communications law.

    2. Reporting Abuse

    If you believe a user of the Service is violating this AUP, please report the abuse to info@claimory.io. Include the relevant workspace identifier (if known), a description of the alleged violation, and any supporting evidence (screenshots, message logs, transaction IDs). Claimory will investigate reports promptly and may take action including warning, suspension, or termination of the offending account.

    3. Enforcement

    Claimory reserves the right to investigate any suspected violation of this AUP and to take any action it deems appropriate, including suspending or terminating the offending account, removing offending content, blocking IP addresses, reporting the conduct to law enforcement or insurance fraud authorities, and pursuing civil remedies. Claimory may take any of these actions without prior notice and without refund of any prepaid fees.

    4. Changes to This AUP

    Claimory may update this AUP from time to time. Material changes will be communicated as described in Section 22 of the Terms of Service.

    5. Contact

    Abuse reports: info@claimory.io
    General legal: info@claimory.io

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