Manages insurance claims, not just work orders
Body shops doing insurance work need the claim, not just the repair order. Every supplement, every adjuster email, every authorization signed on one timeline.
Most body shop software is general auto repair software with a collision logo. Claimory was built collision-only by shop operators. Track every claim, catch every supplement, replace the daily phone calls, see real per-claim margin. Pairs with CCC ONE, Mitchell, and Audatex. Plans from $49.99 per location.
No credit card. Works with CCC ONE and Mitchell.
Built for collision repair shops across the US
Four operational gaps every collision shop hits, and what body shop software should solve.
Body shops doing insurance work need the claim, not just the repair order. Every supplement, every adjuster email, every authorization signed on one timeline.
The single biggest revenue leak in a body shop. Aging dashboards, AI-flagged missed labor ops, and reminders before the carrier closes the file.
Token QR portal lets the customer see live status, photos, and ETAs without an app or login. Front desk gets their day back.
Labor, parts, paint, sublet, betterment, supplement collection, and deductible balance shown to the customer across the claim. Margin shows up before the car leaves the shop.
Most 'body shop software' is general auto repair software with collision marketing. Claimory was built by collision shop operators for collision shop operators. Every workflow assumes insurance work.
Keep CCC ONE, Mitchell, or Audatex. Claimory imports estimates and runs the rest of the claim: supplements, customer portal, adjuster email, payments. No estimator replacement, no rip-and-replace migration.
Plans from $49.99 per location per month, with seats included by plan: 1 on Starter, 3 on Professional, unlimited on Elite. Extra seats are $19 per seat per month. 14-day free trial, no credit card.
Adjuster emails, customer SMS, claim audits, photo analysis. Every AI draft is owner-approved before it leaves the shop. AI is a second set of eyes, not a robot answering your customers.
Each item below is a real, shipped capability. Click any to see the deep dive.
Most direct competitors are estimators or general auto repair tools, not claims platforms.
| Claimory | CCC ONE | Mitchell | Audatex | Shopmonkey | Tekmetric | |
|---|---|---|---|---|---|---|
| Primary purpose | Claims management | Estimating | Estimating | Estimating | General auto repair | General auto repair |
| Built for | Collision (insurance) | Insurance estimating | Insurance estimating | Insurance estimating | Mechanical/general | Mechanical/general |
| Full claim lifecycle | Yes | Partial | Partial | Partial | No | No |
| Supplement aging | Yes | Limited | Limited | Limited | No | No |
| Customer portal | Yes (QR, no login) | No | No | No | Yes | Yes |
| AI adjuster emails | Yes | No | No | No | No | No |
| Imports estimates from CCC/Mitchell/Audatex | Yes | Native | Native | Native | No | No |
| DRP scorecards | Yes | Limited | Limited | Limited | No | No |
| Per-claim margin | Real-time | No | No | No | Repair order only | Repair order only |
| Pricing per location | $49.99+ | Quote | Quote | Quote | Quote | Quote |
Body shop software is operational technology for collision repair shops. It manages everything the estimator does not: claim tracking, supplement workflow, customer communication, team coordination, parts and labor financial tracking, and reporting. The best body shop software pairs with the estimator the shop already uses (CCC ONE, Mitchell, or Audatex) rather than trying to replace it.
General auto shop software like Shopmonkey or Tekmetric is built around the repair order. Body shop software is built around the insurance claim, which involves a carrier, an adjuster, supplements, a DRP relationship, and a cycle-time clock the shop does not fully control. A general auto shop tool will not have supplement aging, DRP scorecards, carrier-specific labor rate logic, or AI adjuster email drafts. A body shop running collision work needs the latter.
No. Claimory pairs with CCC ONE, Mitchell, or Audatex. You keep writing estimates in the system you already pay for. Claimory imports the estimate (XML for CCC ONE and Mitchell, PDF for Audatex via AI document parser) and runs the rest of the claim from there. We do not have a live API integration with any estimator. The connection is one-way import.
Claimory plans start at $49.99 per location per month. Professional is $129.99 and Elite is $349.99, with volume pricing for groups of 3 or more locations. All plans include the 14-day free trial with no credit card required and month-to-month billing. Seats are included by plan: 1 on Starter, 3 on Professional, unlimited on Elite, with extra seats at $19 per seat per month. Annual billing saves around 20%. Competing tools typically price by quote and bundle features behind multi-year contracts.
If your shop runs 5 or more insurance claims a month and is missing supplements, fielding daily 'where is my car' calls, or losing cycle time waiting on adjuster responses, the payback is direct. One $600 supplement caught per month covers a Starter plan three times over. Solo shops running fewer than 5 claims a month may not need a system yet.
An office manager can be trained on Claimory in about 30 minutes. The unit of work is the claim, not a menu tree, so the learning curve is shallow. Existing claims can be imported as PDF estimates and brought into the new system as you go. There is no rip-and-replace migration required, because Claimory does not replace your estimator.
14-day free trial. No credit card. Keep your estimator. Cancel anytime.
No credit card. Works with CCC ONE and Mitchell.