Cycle time dashboard for collision repair shops

See why one claim takes 3 days longer than the others. Claimory tracks cycle time per claim, per shop, and per carrier, with per-stage aging and outlier flagging.

Per-stage aging

Pictures, Estimate, Teardown, Supp Sent, Supp Appr, Started, Completed, Delivered. Every stage has a duration. The dashboard shows median, p90, and outliers per stage so managers can see which step is bleeding time.

Per-carrier comparison

Filter by date range and carrier so estimators know what to promise customers and owners know which DRP relationships are bleeding margin. Carrier-grouped reports activate as your shop hits volume (typically 10+ closed claims per carrier).

Outlier flagging

Claims that exceed the p90 for their stage flag automatically. Managers see the list, drill into the timeline, and clear the blocker before it eats another day.

Key capabilities

  • Cycle time per claim, per shop, per carrier
  • Per-stage aging across the production stages
  • Median, p90, and outlier flagging
  • Filter by date range and carrier
  • Drill-down to claim timeline
  • Multi-location roll-up on Enterprise

Common questions

What stages does Claimory track?

Pictures, Estimate, Teardown, Supp Sent, Supp Appr, Started, Completed, Delivered. The stages are configurable per workspace.

Can I export cycle time for DRP reporting?

Yes. Export per-carrier cycle time as CSV or PDF for your DRP scorecards. Multi-location groups roll up across shops.