Build the process now, scale into it.
Claimory is the claims platform for growing collision shops, 3 to 10 employees, 20 to 80 cars per month. Graduate off spreadsheets without rewriting your shop. New hires can be productive within about a week. Build a foundation that survives at twice your current volume. From $49.99 per month, 14-day free trial.
No credit card. Works with CCC ONE and Mitchell.
Starter plan, single location, 1 user seat, 30 active claims
to fully onboard an office manager off spreadsheets
the unit of work is the claim, not a screenful of menu items
audit trail and role gating let you step out without chaos
What growing shops get
Eight pieces every shop graduating off spreadsheets needs.
Graduate off spreadsheets without rewriting your shop
Most growing shops run on a notebook, a spreadsheet, and the office manager's memory. Claimory replaces all three with the unit you already think in: the claim. No process re-engineering. No 90-day onboarding. The first claim is in the system in 10 minutes.
Process foundation that survives at 2x volume
Whatever your shop runs at today (20 cars a month, 50, 80) it will eventually run at twice that. Claimory's claim record, supplement workflow, and customer portal scale linearly. The shop that runs 30 claims this year and 80 next year does not need to switch systems.
New-hire ramp in about a week, not five
The system is the training. The unit of work is the claim. New estimators, new front desk, and new technicians can be productive on real claims by day 5 because the workflow is what the work actually looks like, not a screenful of irrelevant menus.
Owner-step-out readiness on day 30
Role-based gating and an append-only audit trail mean the owner can take a Thursday off and the shop runs. The manager and estimators run the floor while the owner watches from a phone. Every action is logged, so nothing breaks unrecorded.
Catch the supplements you have been missing
Growing shops often leave real supplement revenue on the table in unsubmitted or under-documented supplements. Claim Audits catch missed line items the original write skipped. One catch typically pays for a year of Claimory at the Starter price.
Pair with CCC ONE or Mitchell
Keep the estimating system you already pay for. Claimory imports estimates by XML and runs the workflow that happens after. You do not have to retrain estimators on a new estimating tool. The estimating subscription stays. The post-estimate workflow gets the layer it was missing.
The reports a growing shop actually uses
Per-claim margin. Cycle time. Payment speed. Carrier performance. Four reports the owner reads weekly, plus supplement aging alerts in the app. None of them require Excel exports or a Sunday afternoon to assemble. The data is live; the report is current.
Customer portal that kills 'where's my car' calls
Token-based QR portal goes home with the work order. Real-time status, photos, ETAs. Two-way SMS happens on the same record. If your front desk fields 3 to 6 status calls a day at about 4 minutes each, that is time the portal is built to hand back to the office manager to actually run the claim.
A day in the life of a growing shop
From the 8:00 open to the 5:30 close.
Five illustrative moments where a growing shop on Claimory looks different from a growing shop on a notebook and a spreadsheet.
- 8:00 AM
Office manager opens Claimory: 4 claims active, 2 supplements aging, 1 customer scheduled for pickup. AI has drafted a follow-up to State Farm; you read it, send it. The day's plan is on one screen.
- 10:15 AM
New customer drops off a Honda Civic. Front desk creates the claim in about a minute: VIN, customer, carrier, photos. The claim is live. The customer leaves with a QR link they can scan from home to track status.
- 1:00 PM
Teardown reveals additional damage. Estimator builds the supplement on a tablet from the bay. AI suggests a missed line item the original write skipped. Total adds $312. Submitted to Geico at 1:08.
- 3:45 PM
Owner is at lunch with a vendor. Pulls Claimory on phone, sees yesterday's revenue, today's progress, and one critical supplement aging alert. Texts the office manager through the workspace. Handled in 3 minutes.
- 5:30 PM
End of day. 4 claims moved through their stages, 2 supplements submitted, 1 customer pickup completed. The office manager closes the laptop with no notebook to type up tomorrow morning. Owner sleeps knowing the audit trail is clean.
The features growing shops use most
Where to read deeper.
Claims Management
The claim record, statuses, flags, and timeline
Read moreEstimates & Supplements
CCC ONE and Mitchell import + supplements
Read moreCustomer Portal
Token QR portal, status, photos, two-way SMS
Read moreClaimory AI
Missed line items, AI carrier follow-ups
Read moreReports & Analytics
The 5 reports a growing shop reads weekly
Read morePricing
$49.99 Starter, $129.99 Professional, transparent tiers
Read moreGrowing shops ask first
Six questions every growing shop owner asks.
Build the process now. Scale into it later.
14 days free. No card. No contract. The fastest way to know if Claimory fits your growing shop is to spin it up tonight and import a claim.
No credit card. Works with CCC ONE and Mitchell.