Body shop software for production managers

Claimory is the claims platform built for collision production managers running 30 to 150 active claims. Per-stage cycle time, today's blocks on one screen, technician load, and zero verbal handoffs. The morning huddle drops from 25 minutes to 5. Plans from $49 per month per location with a 14-day free trial.

Cycle time, broken into stages

Intake, teardown, parts ordered, parts received, body, paint, refinish, QC, delivery. Every stage has its own clock and its own owner. Outliers light up. Nothing hides in 'work in progress'. Most managers find a parts bottleneck in their first week of using Claimory.

Today's blocks on one screen

Every claim waiting on adjuster response, missing parts, customer no-show, or tech overflow. Sorted by impact (cycle days, revenue at risk). The morning huddle becomes a 4-minute meeting instead of 25.

Technician load and assignment

See claims per tech, billable hours assigned today, completion rate. Reassign in two clicks when someone is overflowing. The tech mobile app updates in real time, no walkie-talkie required. Auto-assignment can route by tech specialty, current load, or carrier.

Status the customer can see

When a manager moves a claim out of paint and into QC, the customer's portal updates the same minute. No 'where's my car' phone call breaking the manager's focus. Most shops cut customer phone time by 40 to 60 percent.

Key capabilities

  • Per-stage cycle time with outlier detection
  • Today's blocks across every active claim
  • Technician load and assignment dashboard
  • Auto-assignment by carrier, type, or load
  • Tasks tied to the claim, not the team chat
  • Customer portal updates the second a stage moves
  • Mobile-first floor workflow for techs
  • Role-based gating that prevents bottlenecks

Common questions

How does Claimory replace my whiteboard?

The production board is the digital whiteboard, but every claim card is live and tied to data. Move a claim from teardown to parts, the cycle clock starts, the customer portal updates, the assigned tech sees it on mobile. The whiteboard stays accurate without anyone holding a marker.

Can I run the morning huddle from one screen?

Yes. The morning huddle view shows today's deliveries, overdue stages, blocked claims, supplements aging, and tech load. Most managers run a 4 to 6 minute huddle off this screen instead of 20 minutes trying to remember what was on the whiteboard.

How do I assign work without becoming the bottleneck?

Auto-assignment rules can route by tech specialty, current load, or carrier. Manual override is one click. The manager stays in the workflow without being the only person who knows who is doing what.